Terms of service

Terms of Service

Last Updated: June 2026

Welcome to HairPinLy.

These Terms of Service ("Terms") govern your access to and use of the HairPinLy website, products, services, content, and related features. By visiting our website, browsing our collections, creating an account, or purchasing products from HairPinLy, you agree to be legally bound by these Terms.

If you do not agree to these Terms, please discontinue use of our website and services.

1. About HairPinLy

HairPinLy is an online retailer specializing in elegant hair accessories, decorative hairpins, hair sticks, bridal tiaras, floral hair ornaments, and related fashion accessories inspired by timeless beauty and refined craftsmanship.

Throughout these Terms:

  • "HairPinLy"

  • "we"

  • "our"

  • "us"

refer to HairPinLy.

The terms:

  • "customer"

  • "user"

  • "visitor"

  • "you"

refer to any individual accessing or using our website.

2. Acceptance of Terms

By using our website, you acknowledge that:

  • You have read these Terms.

  • You understand these Terms.

  • You agree to comply with these Terms.

  • You are legally capable of entering binding agreements.

If you are using the website on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Eligibility

To use our services, you must:

  • Be at least the age of majority in your jurisdiction.

  • Possess legal authority to enter contracts.

  • Provide accurate information.

  • Comply with applicable laws.

We reserve the right to refuse service at any time for lawful reasons.

4. Account Registration

Certain features may require account registration.

Customers are responsible for:

  • Maintaining password confidentiality.

  • Securing account credentials.

  • Updating account information.

  • Monitoring account activity.

HairPinLy shall not be liable for losses arising from unauthorized account access resulting from customer negligence.

5. Accuracy of Information

We strive to provide accurate and up-to-date information.

However, HairPinLy does not guarantee that:

  • Product descriptions are completely error-free.

  • Pricing information is always accurate.

  • Inventory information is continuously updated.

  • Website content remains current at all times.

We reserve the right to correct errors without prior notice.

6. Product Information

We make every effort to display products accurately.

However, slight variations may occur due to:

  • Photography lighting.

  • Monitor settings.

  • Device displays.

  • Manufacturing updates.

  • Handcrafted characteristics.

Such variations are considered normal and do not constitute defects.

7. Product Availability

All products are offered subject to availability.

HairPinLy reserves the right to:

  • Limit quantities.

  • Discontinue products.

  • Modify product offerings.

  • Restrict sales in certain jurisdictions.

Product availability is not guaranteed until an order has been accepted and processed.

8. Pricing

Prices displayed on the website may change without notice.

HairPinLy reserves the right to:

  • Adjust pricing.

  • Correct pricing errors.

  • Modify promotions.

  • Cancel orders affected by obvious pricing mistakes.

If an error is identified after purchase, customers may be contacted regarding available options.

9. Orders

Submission of an order does not guarantee acceptance.

HairPinLy reserves the right to refuse or cancel orders for reasons including:

  • Product unavailability.

  • Pricing errors.

  • Payment issues.

  • Fraud prevention.

  • Violation of these Terms.

Customers will be notified whenever reasonably possible.

10. Payments

Customers agree to provide valid payment information.

By completing a purchase, customers authorize HairPinLy to charge:

  • Product costs.

  • Applicable taxes.

  • Shipping fees where applicable.

Failure to obtain payment authorization may result in order cancellation.

11. Promotions and Discounts

HairPinLy may periodically offer:

  • Coupons.

  • Discounts.

  • Promotional campaigns.

  • Loyalty rewards.

Promotions may be subject to:

  • Expiration dates.

  • Quantity limits.

  • Geographic restrictions.

  • Additional eligibility requirements.

HairPinLy reserves the right to modify or terminate promotions without notice.

12. Intellectual Property

All content available on the HairPinLy website remains the exclusive property of HairPinLy or its licensors.

Protected materials include:

  • Logos.

  • Graphics.

  • Product images.

  • Product descriptions.

  • Website design.

  • Text content.

  • Icons.

  • Videos.

  • Branding elements.

Unauthorized use is strictly prohibited.

13. Prohibited Activities

Users may not:

  • Violate laws.

  • Engage in fraudulent conduct.

  • Upload malicious software.

  • Attempt unauthorized access.

  • Interfere with website operations.

  • Scrape website content.

  • Use automated systems without authorization.

Violations may result in account suspension or termination.

14. Customer Reviews and Submissions

By submitting reviews, comments, photographs, testimonials, suggestions, or other content, you grant HairPinLy a non-exclusive, worldwide, royalty-free license to use such content for marketing, operational, and promotional purposes.

We reserve the right to remove content deemed:

  • Offensive.

  • Illegal.

  • Misleading.

  • Inappropriate.

  • Harmful.

15. Third-Party Services

Our website may contain links to third-party websites and services.

HairPinLy does not control third-party platforms and is not responsible for:

  • Content accuracy.

  • Privacy practices.

  • Products or services offered.

  • Website availability.

Use of third-party services occurs at your own risk.

16. Disclaimer of Warranties

All services and products are provided on an "as available" and "as is" basis.

HairPinLy makes no warranties regarding:

  • Continuous website availability.

  • Uninterrupted access.

  • Error-free operation.

  • Specific product suitability.

To the maximum extent permitted by law, all implied warranties are disclaimed.

17. Limitation of Liability

HairPinLy shall not be liable for:

  • Indirect damages.

  • Consequential damages.

  • Lost profits.

  • Lost business opportunities.

  • Data loss.

  • Service interruptions.

Under no circumstances shall our liability exceed the amount paid by the customer for the affected order.

18. Indemnification

Customers agree to defend, indemnify, and hold harmless HairPinLy, its employees, contractors, affiliates, and partners from claims arising from:

  • Violation of these Terms.

  • Misuse of the website.

  • Infringement of third-party rights.

  • Illegal activities conducted through the website.

19. Force Majeure

HairPinLy shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters.

  • Floods.

  • Fires.

  • Pandemics.

  • Government actions.

  • Labor disputes.

  • Internet outages.

  • Transportation disruptions.

Obligations may be delayed during such events.

20. Termination

We reserve the right to suspend or terminate access to our website at any time if:

  • These Terms are violated.

  • Fraud is suspected.

  • Harmful activity is detected.

  • Legal requirements necessitate action.

Termination does not affect obligations accrued prior to termination.

21. Governing Law

These Terms shall be governed by the applicable laws of Canada.

Any disputes arising from the use of the HairPinLy website or services shall be subject to the appropriate legal jurisdiction.

22. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

23. Entire Agreement

These Terms constitute the entire agreement between HairPinLy and its customers concerning website use and services.

They supersede any prior communications, understandings, or agreements.

24. Modifications to Terms

HairPinLy reserves the right to modify these Terms at any time.

Updated versions become effective immediately upon publication.

Continued use of the website constitutes acceptance of revised Terms.

25. Contact Information

HairPinLy

109-17712 57A Ave
Surrey, BC
Canada

Phone: (437) 237-2624

Email: support@HairPinLy.store

Questions regarding these Terms of Service may be directed to our customer support team.